Rob Reaks

Senior Partner – #21toWatch

Rob Reaks is a senior commercial leader with more than 20 years of experience helping organisations improve sales, marketing and customer performance. His expertise spans commercial strategy, brand, omnichannel marketing, customer experience and retention, with a strong track record of building high-performing teams and delivering growth.


Before joining Cambridge MC, Rob played a central role in scaling Lightning Fibre, a venture-capital-backed B2B and B2C AltNet. He joined at the initial funding stage as Head of Sales & Marketing and was later promoted to Chief Commercial Officer, leading Sales, Marketing, CX, Partnerships and Strategy as the business grew market share while protecting revenue and profitability.


At Cambridge MC, Rob focuses on commercial strategy for business growth and transformation – spanning sales, marketing, customer experience and retention – as well as Start Up Scale Up and leading the firm’s #21toWatch regional showcases. He brings a practical, brand-led approach shaped by experience scaling ventures, building commercial functions and helping organisations strengthen visibility, customer engagement and long-term growth.

Industry insights


by Mauro Mortali 9 May 2026
We were approached by a global networking systems, services, and software company that specialises in optical and routing solutions. Their technology helps carriers, enterprises, and governments build more efficient and scalable networks, particularly for high-bandwidth applications like 5G, cloud computing, and AI-driven networking. Africa is a key strategic market for this client. They are also playing an active role in advancing outlined 5G technology on the continent, emphasising a focus on routing and switching aggregation components, network slicing, and monetisation. The Opportunity The client engaged Cambridge MC to provide external insight and support to augment and accelerate the progress of their Go-to-Market plans for Africa. We proposed our in-house rapid Strategy Stress Test that delivers key insights across areas of your strategy using a 1–5 health-scoring matrix. The client's aim is to grow market share in the region with a precisely focussed strategy that targets their market with key propositions and solutions. We were engaged to review this strategy and their plans for the region, identifying critical opportunities and gaps with a quick turnaround. Approach We used our Rapid Strategy Stress Test methodology which provides: Target geographies, opportunities, and partners for resource effectiveness and success maximisation Assessment of client's Go-to-Market Strategy including identification and testing of key assumptions Identification of new opportunities and any gaps in the strategy Recommendations on how best to capitalise on the market and accelerate their route to success This included carrying out target addressable and client-addressable market sizing by country for the Optical, Data Centre Interconnect, Routing and Switching portfolios; competitor market share analysis; analysis of current and planned data centre build in the target countries; future trend analysis, including Political, Economic, Social, Technological, Legal and Environmental trends by country. We put their GtM strategy and plans through our Stress Test framework, scoring capabilities against best-in-class – across 11 parameters such as Market Potential, Adaptability to Local Needs, Pricing and Marketing & Demand Generation. Recommendations were made against each of the 11 areas relating to opportunities to accelerate their GtM strategy. In order to support effective targeting of resources into key countries, we developed a country prioritisation framework across 15 parameters, such as GDP growth, energy supply, stability of regulatory environment, and ease of doing business. This quantitative assessment was supplemented with the real world experience of our Africa experts. 
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