How Cambridge MC is Helping to Recognise Global Talent

Lucas Lefley


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At Cambridge Management Consulting (Cambridge MC), we pride ourselves on our ability to channel decades of hands-on experience across the telecommunications, technology, sustainability, and government sectors into learned and insightful guidance, allowing other organisations to produce tangible and steadfast results. Of the numerous case studies on our website which detail the work our partners have completed for different organisations, seven were completed in 2023 alone, a repertoire which is further substantiated by a number of partnerships, projects, and joint ventures which we have engaged in this year (which can be read about here) – the most recent of which involved implementing submarine cable work for the Cayman Islands Government to strengthen their international connectivity.


However, as a people-focused company, we also understand that true consultancy and improvement does not stop at offering advice or providing recommendations, it is about acknowledging and rewarding those that display talent, integrity, and creativity; those that strive for impact and follow through. Support is two-fold: it is constructive criticism, and it is positive reinforcement, and the business world is no different.


When we started in 2018 as a consultancy designed to support the growth of start-ups and scale-ups in Cambridge, UK, we built ourselves on recognising the importance of innovation and determination for maintaining a successful and influential organisation. Now, as we close 2023 with offices in six countries and more expansion on the horizon, we celebrate three opportunities that we have been given in the last quarter of this year that not only reflect our own dedication to these principles over the last five years, but have allowed us to honour others who uphold the same.


In this article, we look at the three judging panels that we have recently occupied, and how they affirm our belief that good business should be rewarded. 


October: Tim Passingham and the Capacity Global Carrier Awards


Established in 2000 and now boasting a vast portfolio of magazines and large-scale global events (numerous of which our consultants have been in attendance), Capacity Media prides itself on being an essential source of news and developments within the telecommunications sector. Its recent headlines span anywhere between relevant market updates, such as Jack Haddon’s latest piece on the partnership between Jaguar Land Rover and Tata Communications to produce the next generation of electric vehicles, to important social commentary, such as Nadine Hawkins’ ‘Why mentorship is key to closing the gender gap’.


Tim Passingham, Chairman of Cambridge MC, was first asked to be a member of the judging panel of Capacity Media’s annual Global Carrier Awards in 2018, making this year his sixth year running contributing to the event. With over 25 years in telecommunications including senior executive roles at BT, Level 3Communications (now Lumen) and Colt, Tim is the Chairman of Cambridge Management Consulting, Chairman of the UK AltNet Lightning Fibre, and Chairman of the IoT company Iknaia. This makes him a well-equipped industry expert and ideal member of Capacity’s telco-focused awards ceremony.


This year, the event took place at the Indigo at The O2 in London on the 18th October, and saw the most entries that the ceremony has ever received: a record-breaking 238. The 37 different awards that an organisation can nominate themselves for and hope to win span categories such as ‘Global & Regional’ including awards that assess an organisation for its wide-reaching impact; ‘Innovation & Technology’, for which companies can present their latest technologies addressing services such as Anti-Fraud, Data Centre and Edge, Mobile/5G, and more; ‘Projects’, for those engaged in beneficial and influential contracts and projects; and others. (To see the full list of categories, and the winners of this year’s awards, click here.)


Each submission was evaluated by representatives from Capacity’s 400-person judging panel, of which Tim oversaw multiple, on a 5-point grading criteria, which analyses the extent to which each application comprehensively addressed its chosen category, presented relevant examples, and was expressed with fluency. The panel is chaired by Carl Roberts, Partner of Hadaara Consulting, who, when asked to summarise the Global Carrier Awards in three words, highlighted its principles of ‘Grandiose, Celebration, and Achievement’.


Tim Passingham said: ‘I am not only honoured to have been a member of the judging panel for this year’s Global Carrier Awards, but proud to have been asked to participate for the sixth year in a row. Capacity Media achieve excellent work for the telecommunications sector, so I welcomed the opportunity to give back, and the awards ceremony was a brilliant event as always.’


November: Meredith Sharples and the 25th Annual ISPA Awards


Standing for the Internet Services Providers’ Association, ISPA aims to promote collaboration and dialogue within the UK internet industry for the benefit of the economy and wider society. Primarily, they achieve this by making representations on behalf of the industry to Government bodies such as the Home Office, the Department for Science, Innovation and Technology, and Ofcom, representatives of which are often the ones to approach ISPA for their collective and renowned expertise. 


This year marks the 25th anniversary of the awards, providing an opportunity for ISPA to celebrate longevity, not only of the organisation itself, but for the exponential growth and advancement experienced by the internet industry in the last quarter of a century. Steve Leighton, Chairman of ISPA, described the first ceremony as ‘a lowkey affair with a handful of attendees’, and Dana Tobak, CEO of Hyperoptic, listed its initial awards as including ‘Best DialUp, Best Internet Portal, Best Search’ etc. Now, the event sells out venues seating over 400 industry experts – this year taking place at the new London Raffles Hotel at the Old War Offices – with awards including ‘Best Channel Support’, as well as the ‘Best Infrastructure’ and ‘Best Consumer’ categories, and more. ‘As the industry has changed,’ said Hare, ‘the awards have changed.’


Chaired by Andrew Fergus, Editor at thinkbroadband.com, Meredith Sharples, Managing Partner at Cambridge MC, was asked to be a member of this year’s judging panel due to his continued and remarkable achievements within the telecommunications industry, spanning over 20 years. Specifically, ISPA’s profile on Meredith highlights and celebrates his successful launch of Vodafone’s fixed broadband market entry in the UK in 2014, resulting in rapid growth and an innovative customer proposition, as well his four-year position leading the Post Office Telecoms business, cultivating it into one of the largest broadband and fibre-focused ISPs.


Of the awards ceremony, which this year took place on the 9th November, Meredith Sharples said: ‘I am honoured to have been asked to judge at the 25th Annual ISPA awards, recognised as one of the leading independent awards ceremonies.’


December: Duncan Clubb and the DCD>Global Awards


Started in 1998, Data Center Dynamics (DCD) are a global media outlet who have been publishing content and hosting annual events, in which our consultants have participated, exclusively for the data centre industry for well over twenty years. With articles and updates researched and written by a team of experts whose knowledge and experience span the data centre, cloud, and edge infrastructure ecosystems, DCD’s insights span between shorter updates, such as Paul Lipscombe’s look into Huawei building their first European factory next year, to longer pieces such as Sebastian Moss’ ‘How Meta redesigned its data centers for the AI era’


Taking place this year on the 6th December in Westminster, London, DCD’s annual industry awards ceremony, the DCD>Global Awards, has so far dedicated 17 years to ‘recognizing the best people, projects, and teams who put innovation at the heart of this vibrant industry sector’. Each year sees hundreds of applicants nominate themselves across 17 different categories, all designed to celebrate different achievements and areas of the data centre industry. This year in particular, DCD introduced seven new awards, including the ‘Environmental Impact Award’, acknowledging an increasingly relevant global concern, and the ‘Young Mission Critical Engineer of the Year’, which aims to motivate and reward a new generation of industry experts. (For a full list of awards, click here.)


DCD writes that ‘it’s the strength of our judging panel that makes us the data center award-to-win, comprised of recognized experts from all the technical domains and disciplines’, and this year Duncan Clubb, Senior Partner of Cambridge MC and expert in Data Centres, Edge, and Cloud, was honoured to join this circle. Throughout his career, Duncan has worked on the data centre infrastructure of numerous organisations including JP Morgan Chase, RBS, the Bank of England, and provided advisory services to the many clients of CBRE, thus making him more than equipped to contribute to this year’s panel.


Specifically, Duncan was on the panel to select the winner for the ‘Edge Data Center Project of the Year’ award, targeted toward ‘projects that can demonstrate a unique and strategic approach as to how a successful Edge deployment is designed, set up and operated’, with a specific emphasis on innovation. This year, the winner of this award was NextDC for their project ‘Smart Mining at the Extreme Edge PH1 Port Hedland Data Centre’; this project aimed to implement the ultra-low-latency infrastructure and safer operations typically found in major cities, to the more remote areas of Western Australia. 

Duncan Clubb said: ‘DCD does great work bringing awareness and insight to the Data Centre industry through its publications and numerous fantastic events. I was honoured to be asked to help judge this year’s ‘Edge Data Center Project of the Year’ award, of which NextDC were more than deserving.’


A Rewarding Year


The Global Carrier Awards, the ISPA Awards, and the DCD Global Awards have all marked fantastic opportunities for our partners to celebrate and give back to the industries they have excelled in throughout their working lives. It is easy to look forward in one’s career: to the next project, the next year, the next promotion, but this does not always give time to look back. Thus, joining these various judging panels has provided a moment to reflect and rewind through a year’s worth of work and industry milestones.


However, this does not just represent a chance to celebrate the work of others; if anything, being invited to join a judging panel, especially across multiple years, is the greatest award of all. It reaffirms Cambridge MC’s status as an intelligent and seasoned team of industry experts, with the knowledge, experience, and innovation to recognise and reward it in others. 

About Cambridge Management Consulting


Cambridge Management Consulting (Cambridge MC) is an international consulting firm that helps companies of all sizes have a better impact on the world. Founded in Cambridge, UK, initially to help the start-up community, Cambridge MC has grown to over 150 consultants working on projects in 20 countries.


Our capabilities focus on supporting the private and public sector with their people, process and digital technology challenges.


For more information visit www.cambridgemc.com or get in touch below.


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by Darren Sheppard 4 December 2025
What is the Contract Lifecycle Management and Why does it Matter? The future success of your business depends on realising the value that’s captured in its contracts. From vendor agreements to employee documents, everywhere you look are commitments that need to be met for your business to succeed. The type of contract and the nature of goods or services it covers will determine what sort of management activities might be needed at each stage. How your company is organised will also determine which departments or individuals are responsible for what activities at each stage. Contract Lifecycle Management, from a buyer's perspective, is the process of defining and designing the actual activities needed in each stage for any specific contract, allocating ownership of the activities to individuals or groups, and monitoring the performance of those activities as the contract progresses through its lifecycle. The ultimate aim is to minimise surprises, ensure the contracted goods or services are delivered by the vendor in accordance with the contract, and realise the expected business benefits and value for money. The Problem of Redundant Spend in Contracts Despite the built-in imbalance of information favoring suppliers, companies still choose to oversee these vendors internally. However, many adopt a reactive, unstructured approach to supplier management and struggle to bridge the gap between contractual expectations and actual performance. Currently, where governance exists, it is often understaffed, with weak, missing, or poorly enforced processes. The focus is primarily on manual data collection, validation, and basic retrospective reporting of supplier performance, rather than on proactively managing risk, relationships, and overall performance. The amount of redundant spend in contracts can vary widely depending on the industry, the complexity of the contracts, and how rigorously they are managed. For further information on this, Cambridge MC’s case studies provide insights into typical ranges and common sources of redundant spend. As a general estimate, industry analysts often state that redundant spend can account for as much as 20% of total contract value. In some cases, especially in poorly managed contracts, this can be much higher. What is AI-driven Contract Management? Artificial Intelligence (AI) is redefining contract management, transforming a historically time-consuming and manual process into a streamlined, efficient, and intelligent operation. Traditionally, managing contracts required legal teams to navigate through extensive paperwork, drafting, reviewing, and monitoring agreements — a process prone to inefficiencies and human error. With the emergence of artificial intelligence, particularly generative AI and natural language processing (NLP), this area of operations is undergoing a paradigm shift. This step change is not without concerns however, as there are the inevitable risks of AI hallucinations, training data biases and the threat to jobs. AI-driven contract management solutions not only automate repetitive tasks but also uncover valuable insights locked up in contract data, improving compliance and reducing the risks that are often lost in reams paperwork and contract clauses. Put simply, AI can automate, analyse, and optimise every aspect of your contract lifecycle. From drafting and negotiation to approval, storage, and tracking, AI-powered platforms enhance precision and speed across these processes; in some cases reducing work that might take several days to minutes or hours. By discerning patterns and identifying key terms, conditions, and concepts within agreements, AI enables businesses to parse complex contracts with ease and efficiency. In theory, this empowers your legal and contract teams (rather than reducing them), allowing personnel to focus on high-level tasks such as strategy rather than minutiae. However, it is important to recognise that none of the solutions available in the marketplace today offer companies an integrated supplier management solution, combining a comprehensive software platform, capable of advanced analytics, with a managed service. Cambridge Management Consulting is one of only a few consultancies that offers fully integrated Contract Management as a Service (CMaaS). Benefits of Integrating AI into your Contract Lifecycle Management Cambridge MC’s Contract Management as a Service (CMaaS) 360-degree Visibility: Enable your business to gain 360-degree visibility into contracts and streamline the change management process. Real-time Data: Gain real-time performance data and granularly compare it against contractually obligated outcomes. More Control: Take control of your contracts and associated relationships with an integrated, centralised platform. Advanced meta data searches provide specific information on external risk elements, and qualitative and quantitative insights into performance. Reduces Costs: By automating manual processes, businesses can significantly reduce administrative costs associated with contract management. AI-based solutions eliminate inefficiencies in the contract lifecycle while minimising reliance on external legal counsel for routine tasks. Supplier Collaboration: Proactively drive supplier collaboration and take a data-driven approach towards managing relationships and governance process health. Enhanced Compliance: AI tools ensure that contracts adhere to internal policies and external regulations by flagging non-compliant clauses during the drafting or review stage. This proactive approach reduces the risk of costly disputes or penalties. Reduces Human Errors: In traditional contract management processes, human errors can lead to missed deadlines and hidden risks. AI-powered systems use natural language processing to identify inconsistencies or inaccuracies in contracts before they escalate into larger issues. Automates Repetitive Tasks: AI-powered tools automate time-consuming tasks such as drafting contracts, reviewing documents for errors, and extracting key terms. This frees up legal teams to focus on higher-value activities like strategic negotiations and risk assessment. We can accurately model and connect commercial information across end-to-end processes and execution systems. AI capabilities then derive and apply automated commercial intelligence (from thousands of commercial experts using those systems) to error-proof complex tasks such as searching for hidden contract risks, determining SLA calculations and performing invoice matching/approvals directly against best-in-class criteria. Contract management teams using AI tools reported an annual savings rate that is 37% higher than peers. Spending and tracking rebates, delivery terms and volume discounts can ensure that all of the savings negotiated in a sourcing cycle are based on our experience of managing complex contracts for a wide variety of customers. Our Contract Management as a Service, underpinned by AI software tooling, has already delivered tangible benefits and proven success. 8 Steps to Transition Your Organisation to AI Contract Management Implementing AI-driven contract management requires a thoughtful and structured approach to ensure seamless integration and long-term success. By following these key steps your organisation can avoid delays and costly setbacks. Step 1 Digitise Contracts and Centralise in the Cloud: Begin by converting all existing contracts into a digital format and storing them in a secure, centralised, cloud-based repository. This ensures contracts are accessible, organised, and easier to manage. A cloud-based system also facilitates real-time collaboration and allows AI to extract data from various file formats, such as PDFs and OCR-scanned images, with ease. Search for and retrieve contracts using a variety of advanced search features such as full text search, Boolean, regex, fuzzy, and more. Monitor upcoming renewal and expiration events with configurable alerts, notifications, and calendar entries. Streamline contract change management with robust version control and automatically refresh updated metadata and affected obligations. Step 2 Choose the Right AI-Powered Contract Management Software: Selecting the right software is a critical step in setting up your management system. Evaluate platforms based on their ability to meet your organisation’s unique contracting needs. Consider key factors such as data privacy and security, integration with existing systems, ease of implementation, and the accuracy of AI-generated outputs. A well-chosen platform will streamline workflows while ensuring compliance and scalability. Step 3 Understand How AI Analyses Contracts: To make the most of AI, it’s essential to understand how it processes contract data. AI systems use Natural Language Processing (NLP) to interpret and extract meaning from human-readable contract terms, while Machine Learning (ML) enables the system to continuously improve its accuracy through experience. These combined technologies allow AI to identify key clauses, conditions, and obligations, as well as extract critical data like dates, parties, and legal provisions. Training your team on these capabilities will help them to understand the system and diagnose inconsistencies. Step 4 Maintain Oversight and Validate AI Outputs: While AI can automate repetitive tasks and significantly reduce manual effort, human oversight is indispensable. Implement a thorough process for spot-checking AI-generated outputs to ensure accuracy, compliance, and alignment with organisational standards. Legal teams should review contracts processed by AI to verify the integrity of agreements and minimise risks. This collaborative approach between AI and human contract management expertise ensures confidence in the system. Step 5 Refine the Data Pool for Better Results: The quality of AI’s analysis depends heavily on the data it is trained on. Regularly refine and update your data pool by incorporating industry-relevant contract examples and removing errors or inconsistencies. A well-maintained data set enhances the precision of AI outputs, enabling the system to adapt to evolving business needs and legal standards. Step 6 Establish Frameworks for Ongoing AI Management: To ensure long-term success, set clear objectives and measurable goals for your AI contract management system. Define key performance indicators (KPIs) to track progress and prioritise features that align with your organisation’s specific requirements. Establish workflows and governance frameworks to guide the use of AI tools, ensuring consistency and accountability in contract management processes. Step 7 Train and Empower Your Teams: Equip your teams with the skills and knowledge they need to use AI tools effectively. Conduct hands-on training sessions to familiarise users with the platform’s features and functionalities. Create a feedback loop to gather insights from your team, allowing for continuous improvement of the system. Avoid change resistance by using change management methodologies, as this will foster trust in the technology and drive successful adoption. Step 8 Ensure Ethical and Secure Use of AI: Tools Promote transparency and integrity in the use of AI-driven contract management. Legal teams should have the ability to filter sensitive information, secure data within private cloud environments, and trace data back to its source when needed. By prioritising data security and ethical AI practices, organisations can build trust and mitigate potential risks. With the right tools, training, and oversight, AI can become a powerful ally in achieving operational excellence as well as reducing costs and risk. Overcoming the Technical & Human Challenges While the benefits are compelling, implementing AI in contract management comes with some unique challenges which need to be managed by your leadership and contract teams: Data Security Concerns: Uploading sensitive contracts to cloud-based platforms risks data breaches and phishing attacks. Integration Complexities: Incorporating AI tools into existing systems requires careful planning to avoid disruptions and downtime. Change Fatigue & Resistance: Training employees to use new technologies can be time-intensive and costly. There is a natural resistance to change, the dynamics of which are often overlooked and ignored, even though these risks are often a major cause of project failure. Reliance on Generic Models: Off-the-shelf AI models may not fully align with your needs without detailed customisation. To address these challenges, businesses should partner with experienced providers who specialise in delivering tailored AI-driven solutions for contract lifecycle management. Case Study 1: The CRM That Nobody Used A mid-sized company invests £50,000 in a cutting-edge Customer Relationship Management (CRM) system, hoping to streamline customer interactions, automate follow-ups, and boost sales performance. The leadership expects this software to increase efficiency and revenue. However, after six months: Sales teams continue using spreadsheets because they find the CRM complicated. Managers struggle to generate reports because the system wasn’t set up properly. Customer data is inconsistent, leading to missed opportunities. The Result: The software becomes an expensive shelf-ware — a wasted investment that adds no value because the employees never fully adopted it. Case Study 2: Using Contract Management Experts to Set Up, Customise and Provide Training If the previous company had invested in professional services alongside the software, the outcome would have been very different. A team of CMaaS experts would: Train employees to ensure adoption and confidence in using the system. Customise the software to fit business needs, eliminating frustrations. Provide ongoing support, so issues don’t lead to abandonment. Generate workflows and governance for upward communication and visibility of adherence. The Result: A fully customised CRM that significantly improves the Contract Management lifecycle, leading to: more efficient workflows, more time for the contract team to spend on higher value work, automated tasks and event notifications, and real-time analytics. With full utilisation and efficiency, the software delivers real ROI, making it a strategic investment instead of a sunk cost. Summary AI is reshaping the way organisations approach contract lifecycle management by automating processes, enhancing compliance, reducing risks, and improving visibility into contractual obligations. From data extraction to risk analysis, AI-powered tools are empowering legal teams with actionable insights while driving operational efficiency. However, successful implementation requires overcoming challenges such as data security concerns and integration complexities. By choosing the right solutions, tailored to their needs — and partnering with experts like Cambridge Management Consulting — businesses can overcome the challenges and unlock the full potential of AI-based contract management. A Summary of Key Benefits Manage the entire lifecycle of supplier management on a single integrated platform Stop value leakage: as much as 20% of Annual Contract Value (ACV) Reduce on-going governance and application support and maintenance expenses by up to 60% Deliver a higher level of service to your end-user community. Speed without compromise: accomplish more in less time with automation capabilities Smarter contracts allow you to leverage analytics while you negotiate Manage and reduce risk at every step of the contract lifecycle Up to 90% reduction in creating first drafts Reduction in CLM costs and extraction costs How we Can Help Cambridge Management Consulting stands at the forefront of delivering innovative AI-powered solutions for contract lifecycle management. With specialised teams in both AI and Contract Management, we are well-placed to design and manage your transition with minimal disruption to operations. We have already worked with many public and private organisations, during due diligence, deal negotiation, TSAs, and exit phases; rescuing millions in contract management issues. Use the contact form below to send your queries to Darren Sheppard , Senior Partner for Contract Management. Go to our Contract Management Service Page
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