How the New UK Procurement Act will Affect the Public Sector & SMEs

Nigel Meacham


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What is the Procurement Act 2023?


Every year, one in every three pounds of public money is spent on public procurement exercises. This amounts to roughly £300bn spent annually to fund public procurement projects, including those within central government departments and their arm’s-length bodies, local government and health authorities, utilities companies operating in the water, energy, and transport sectors, and more.


However, the current system for managing and coordinating these movements is convoluted and outdated, comprised of over 350 individual regulations derived from several different sets of EU Directives from different years (e.g. the Defence and Security Public Contracts Regulations 2011, Public Contracts Regulations 2015, Utilities Contracts Regulations 2016, etc.).


As such, the UK Government have decided to capitalise on some of the flexibility left by Brexit by repealing these existing regulations, and consolidating them into one single act, the Procurement Act 2023. Having received Royal Assent on the 26th October 2023, the Act puts forward a revised matrix of rules, clauses, and criteria regarding public procurement provisions that is set to take effect throughout England, Wales, and Northern Ireland in October of this year. Thus, the Act is set to make public procurement ‘quick, simpler, more transparent and better able to meet the UK’s needs while remaining compliant with [its] international obligations’.


In this article, we will highlight and dilate the differences between the new act and its predecessors, why these changes matter and how they will affect and, hopefully, improve the processes of public procurement, and how we can help you prepare for ‘one of the largest shake ups to procurement rules’ in the history of UK legislation.


What is Different about the Act?


The primary difference attached to the Act, and the main repository for the accessibility and transparency promoted by the consolidation of the previous regulations, is in the updated procedure surrounding a covered procurement. Differentiated from a regular procurement, the Act introduces a covered procurement as ‘the award, entry into, and management of a public contract’, exclusively within the public sector.


This process is described by the Act as a competitive tendering procedure, and can be understood by breaking it down into before, during, and after.


Before: Objectives


Before beginning a competitive tendering procedure, it is important that the contracting authority enters the process with the correct narrative and intentions in mind in order to make an informed decision when selecting suppliers. In order to assess this, the Act contains a list of objectives that the authority must internalise and adhere to when evaluating applicants for a procurement exercise. Outlined in Part 2, Section 12, these objectives dictate that a contracting authority ‘must have regard to the importance of’:

 

a. delivering value for money;


b. maximising public benefit;


c. sharing information for the purpose of allowing suppliers and others to understand the authority’s procurement policies and decisions;


d. acting, and being seen to act, with integrity.

 

These objectives and principles encourage and ensure that the contracting authority will select their suppliers openly and judiciously, with ‘regard to the fact that small and medium-sized enterprises may gave particular barriers to participation, and consider whether such barriers can be removed or reduced’.


During: Competitive Tendering Procedures


Competition is at the heart of the regime’, and, once these objectives have been understood, the contracting authority must apply them to the subsequent selection process by conducting a competitive tendering procedure. This is described in Part 3, Chapter 2, Section 20 as:

 

a. single-stage tendering procedure without a restriction on who can submit tenders (an “open procedure”), or


b. such other competitive tendering procedure as the contracting authority considers appropriate for the purpose of awarding the public contract (a “competitive flexible procedure”).

 

It is this second option, the ‘competitive flexible procedure’, which differentiates the procurement legislation outlined in the Act from its predecessors, writing flexibility into the very fabric of the law. Section 20 proceeds to ensure that ‘the procedure is a proportionate means of awarding a public contract, having regard to the nature, complexity and cost of the contract’. As the anticipatory policy paper explains, this is unique as it allows contracting authorities to ‘design a competition to best suit the particular needs of their contract and market’.


After: Awarding Public Contracts


Once applications and proposals have been entered into a competitive tendering procedure, Part 3, Chapter 2, Section 19 simply dictates that the awarding of the public contract may be granted to the ‘most advantageous tender’ offered, by which it refers to the tender that ‘best satisfies the award criteria’. Aside from permitting the contracting authority to disregard suppliers from outside the UK, or those that offer a price that they consider to be ‘abnormally low for the performance of the contract’, the Act is otherwise open in its criteria, leaving much of the selection to the discretion of the contracting authority and the assurance that they will do so democratically and unbiasedly.


That being said, the Act does include provisions for the direct award of a contract which bypasses the competitive tendering procedure. There are two cases for this, as delineated in Chapter 3: Direct Award:

 

  • Direct Award in Special Cases: This allows for a contracting authority to override the usual competitive tendering process if there is an ‘overriding public interest’ in the selection of a particular supplier; this may be if they require the public contract to construct or maintain critical national infrastructure, ensure the proper functioning of a crucial sector, or if it would otherwise disrupt military or security operations.


  • Direct Award to Protect Life: Similarly, a contracting authority is free to select a particular supplier over others if it contributes to the protection of ‘human, animal or plant life or health’, or otherwise ‘protect public order or safety’.


Exclusion & Debarment

 

The Act also expands the criteria for the exclusion of suppliers by contracting authorities. As well as adding new violations such as theft, corporate manslaughter, and competition law infringement, the Act notably introduces the ‘ability to exclude suppliers based on the status of their associated suppliers and subcontractors, and not solely on their own performance’. This is significant for the way it prevents larger companies from operating on the unfair approach of winning businesses first before sourcing subcontractors to fulfil their contract.


Furthermore, the Act also introduces several changes to what constitutes ‘discretionary grounds for exclusion’, with a significant addition being ‘Contractual performance relating to contracts where the bidder has underperformed against KPIs and failed to rectify performance following an opportunity to do so’. This speaks to a major issue with previous procurement processes, which is public bodies being met with unsatisfactory contracts due to (a) poor KPIs or a lack thereof, (b) KPIs being unreflective of the buyer’s expectations, or (c) suppliers twisting the definitions or loopholes surrounding their KPIs. As such, using KPIs as a possible exclusionary tool encourages suppliers to take their inclusion and adherence much more seriously. (For guidance and advice on the definition of a reasonable KPI, contact our Procurement & Commercial experts here.)


On the increased stringency for debarring suppliers, which also includes more scrutiny on those suspected of modern slavery, Minister for the Cabinet Office Jeremy Quin explained: “We have taken the long-term decisions that will increase our powers to protect our security in our supply chains and procurement.


“This has included radical steps such as creating a National Security Unit for Procurement and giving Ministers the power to prevent suppliers from bidding for certain products where there is a risk to national security. It will deliver lasting change which protects the UK for generations to come.”

 

Changing the Face of Procurement


As aforementioned, the primary purpose and design of the Act is to promote transparency, simplicity, and accessibility; as the Cabinet Office explains in their green paper, the revamp is directed toward ‘reinforcing and adding clarity rather than changing scope’. In particular, this is intended for the benefit of small businesses and social enterprises, so that they have the opportunity to compete for and win more public contracts. There are several ways in which this philosophy is being implemented, such as:

 

  • The creation of a central digital platform, on which suppliers can register and enter their details. This allows them to apply for multiple bids more directly, as well as have a more holistic overview of what tenders, projects, and opportunities are upcoming and available.


  • The inclusion of numerous regulation-making powers which will maintain a ‘modern procurement structure’, by which the Government defines as concurrent with ‘technological advances, new trade agreements and ahead of those who may try to use procurement improperly’.


  • The encouragement of contracting authorities to assess the boundaries which challenge or inhibit SMEs throughout the procurement lifecycle, and work to consider how they can be resolved and removed.

 

Also within reach of these changes is the Defence Sector, whose procurement activities will also benefit from the increased simplicity and flexibility and a more strategic relationship with the government, catalysing the development of the Defence and Security Industrial Strategy.


However, the main emphasis is on SMEs. For example, as discussed, the enhanced criteria for excluding suppliers is not only intended to prevent larger companies from operating on unfair means, by winning bids and putting the pressure on downstream suppliers to fulfil them, but to inversely make it more accessible for smaller and local businesses to bid directly. Cabinet Office Minister Baroness Neville-Rolfe said: “These new rules will help grow the economy and deliver better and simpler public sector procurement.


“I am particularly pleased to help small and medium sized businesses secure a greater share of nearly £300 billion worth of government contracts.”

 

How to Prepare for October


The Procurement Act 2023 is set to take full effect in October of this year, and though it is designed to make procurement simpler and more streamlined, it is still important for your organisation to understand and anticipate in breadth the nature and extent of the changes it will initiate.

For example, the new regulations are not retroactive, meaning that any procurement activity begun under the Public Contracts Regulations (PCR) 2025 will continue to operate within its remit. However, you will still need to consider which of those contracts will expire after the introduction of the new regulations, and form contingencies in advance for reprocuring as early as possible, if this is your intention.


The Crown Commercial Service (CCS) has delineated the process of preparing for these new regulations into five workstreams:

 

  1. Commercial activity: review all current and planned commercial opportunities.
  2. Standard operating procedures and policies: ensure they are robust and future-proofed for the new regime.
  3. Guidance and information: review the documents that your teams and suppliers use and ensure they are current.
  4. Systems: consider the readiness of your organisation’s systems and what changes may be needed.
  5. People: ensure your people understand Transforming Public Procurement and undertake the necessary training.

 

In addition to this, the CCS has also produced a substantial list of commercial agreements that they expect to be awarded under the new legislation. This is a useful resource to read and internalise in advance of their introduction so as to ready your organisation for their application.

 

How Can Cambridge MC Help?


The last of the CSS’ five workstreams refers to a Government initiative paced to make the transition into the procurement activity under the new Act easier and smoother, by releasing intermittent ‘Knowledge Drops’ covering all changes and their effects. However, if you prefer a more hands-on and human-centric approach, our Procurement & Commercial experts possess the real-world experience and expertise to walk you through the new legislation, and prepare your organisation for the shift that it will bring.


Furthermore, if you are interested in securing projects and clients in the public sector, speak to our Public Sector team for guidance and support.


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by Darren Sheppard 4 December 2025
What is the Contract Lifecycle Management and Why does it Matter? The future success of your business depends on realising the value that’s captured in its contracts. From vendor agreements to employee documents, everywhere you look are commitments that need to be met for your business to succeed. The type of contract and the nature of goods or services it covers will determine what sort of management activities might be needed at each stage. How your company is organised will also determine which departments or individuals are responsible for what activities at each stage. Contract Lifecycle Management, from a buyer's perspective, is the process of defining and designing the actual activities needed in each stage for any specific contract, allocating ownership of the activities to individuals or groups, and monitoring the performance of those activities as the contract progresses through its lifecycle. The ultimate aim is to minimise surprises, ensure the contracted goods or services are delivered by the vendor in accordance with the contract, and realise the expected business benefits and value for money. The Problem of Redundant Spend in Contracts Despite the built-in imbalance of information favoring suppliers, companies still choose to oversee these vendors internally. However, many adopt a reactive, unstructured approach to supplier management and struggle to bridge the gap between contractual expectations and actual performance. Currently, where governance exists, it is often understaffed, with weak, missing, or poorly enforced processes. The focus is primarily on manual data collection, validation, and basic retrospective reporting of supplier performance, rather than on proactively managing risk, relationships, and overall performance. The amount of redundant spend in contracts can vary widely depending on the industry, the complexity of the contracts, and how rigorously they are managed. For further information on this, Cambridge MC’s case studies provide insights into typical ranges and common sources of redundant spend. As a general estimate, industry analysts often state that redundant spend can account for as much as 20% of total contract value. In some cases, especially in poorly managed contracts, this can be much higher. What is AI-driven Contract Management? Artificial Intelligence (AI) is redefining contract management, transforming a historically time-consuming and manual process into a streamlined, efficient, and intelligent operation. Traditionally, managing contracts required legal teams to navigate through extensive paperwork, drafting, reviewing, and monitoring agreements — a process prone to inefficiencies and human error. With the emergence of artificial intelligence, particularly generative AI and natural language processing (NLP), this area of operations is undergoing a paradigm shift. This step change is not without concerns however, as there are the inevitable risks of AI hallucinations, training data biases and the threat to jobs. AI-driven contract management solutions not only automate repetitive tasks but also uncover valuable insights locked up in contract data, improving compliance and reducing the risks that are often lost in reams paperwork and contract clauses. Put simply, AI can automate, analyse, and optimise every aspect of your contract lifecycle. From drafting and negotiation to approval, storage, and tracking, AI-powered platforms enhance precision and speed across these processes; in some cases reducing work that might take several days to minutes or hours. By discerning patterns and identifying key terms, conditions, and concepts within agreements, AI enables businesses to parse complex contracts with ease and efficiency. In theory, this empowers your legal and contract teams (rather than reducing them), allowing personnel to focus on high-level tasks such as strategy rather than minutiae. However, it is important to recognise that none of the solutions available in the marketplace today offer companies an integrated supplier management solution, combining a comprehensive software platform, capable of advanced analytics, with a managed service. Cambridge Management Consulting is one of only a few consultancies that offers fully integrated Contract Management as a Service (CMaaS). Benefits of Integrating AI into your Contract Lifecycle Management Cambridge MC’s Contract Management as a Service (CMaaS) 360-degree Visibility: Enable your business to gain 360-degree visibility into contracts and streamline the change management process. Real-time Data: Gain real-time performance data and granularly compare it against contractually obligated outcomes. More Control: Take control of your contracts and associated relationships with an integrated, centralised platform. Advanced meta data searches provide specific information on external risk elements, and qualitative and quantitative insights into performance. Reduces Costs: By automating manual processes, businesses can significantly reduce administrative costs associated with contract management. AI-based solutions eliminate inefficiencies in the contract lifecycle while minimising reliance on external legal counsel for routine tasks. Supplier Collaboration: Proactively drive supplier collaboration and take a data-driven approach towards managing relationships and governance process health. Enhanced Compliance: AI tools ensure that contracts adhere to internal policies and external regulations by flagging non-compliant clauses during the drafting or review stage. This proactive approach reduces the risk of costly disputes or penalties. Reduces Human Errors: In traditional contract management processes, human errors can lead to missed deadlines and hidden risks. AI-powered systems use natural language processing to identify inconsistencies or inaccuracies in contracts before they escalate into larger issues. Automates Repetitive Tasks: AI-powered tools automate time-consuming tasks such as drafting contracts, reviewing documents for errors, and extracting key terms. This frees up legal teams to focus on higher-value activities like strategic negotiations and risk assessment. We can accurately model and connect commercial information across end-to-end processes and execution systems. AI capabilities then derive and apply automated commercial intelligence (from thousands of commercial experts using those systems) to error-proof complex tasks such as searching for hidden contract risks, determining SLA calculations and performing invoice matching/approvals directly against best-in-class criteria. Contract management teams using AI tools reported an annual savings rate that is 37% higher than peers. Spending and tracking rebates, delivery terms and volume discounts can ensure that all of the savings negotiated in a sourcing cycle are based on our experience of managing complex contracts for a wide variety of customers. Our Contract Management as a Service, underpinned by AI software tooling, has already delivered tangible benefits and proven success. 8 Steps to Transition Your Organisation to AI Contract Management Implementing AI-driven contract management requires a thoughtful and structured approach to ensure seamless integration and long-term success. By following these key steps your organisation can avoid delays and costly setbacks. Step 1 Digitise Contracts and Centralise in the Cloud: Begin by converting all existing contracts into a digital format and storing them in a secure, centralised, cloud-based repository. This ensures contracts are accessible, organised, and easier to manage. A cloud-based system also facilitates real-time collaboration and allows AI to extract data from various file formats, such as PDFs and OCR-scanned images, with ease. Search for and retrieve contracts using a variety of advanced search features such as full text search, Boolean, regex, fuzzy, and more. Monitor upcoming renewal and expiration events with configurable alerts, notifications, and calendar entries. Streamline contract change management with robust version control and automatically refresh updated metadata and affected obligations. Step 2 Choose the Right AI-Powered Contract Management Software: Selecting the right software is a critical step in setting up your management system. Evaluate platforms based on their ability to meet your organisation’s unique contracting needs. Consider key factors such as data privacy and security, integration with existing systems, ease of implementation, and the accuracy of AI-generated outputs. A well-chosen platform will streamline workflows while ensuring compliance and scalability. Step 3 Understand How AI Analyses Contracts: To make the most of AI, it’s essential to understand how it processes contract data. AI systems use Natural Language Processing (NLP) to interpret and extract meaning from human-readable contract terms, while Machine Learning (ML) enables the system to continuously improve its accuracy through experience. These combined technologies allow AI to identify key clauses, conditions, and obligations, as well as extract critical data like dates, parties, and legal provisions. Training your team on these capabilities will help them to understand the system and diagnose inconsistencies. Step 4 Maintain Oversight and Validate AI Outputs: While AI can automate repetitive tasks and significantly reduce manual effort, human oversight is indispensable. Implement a thorough process for spot-checking AI-generated outputs to ensure accuracy, compliance, and alignment with organisational standards. Legal teams should review contracts processed by AI to verify the integrity of agreements and minimise risks. This collaborative approach between AI and human contract management expertise ensures confidence in the system. Step 5 Refine the Data Pool for Better Results: The quality of AI’s analysis depends heavily on the data it is trained on. Regularly refine and update your data pool by incorporating industry-relevant contract examples and removing errors or inconsistencies. A well-maintained data set enhances the precision of AI outputs, enabling the system to adapt to evolving business needs and legal standards. Step 6 Establish Frameworks for Ongoing AI Management: To ensure long-term success, set clear objectives and measurable goals for your AI contract management system. Define key performance indicators (KPIs) to track progress and prioritise features that align with your organisation’s specific requirements. Establish workflows and governance frameworks to guide the use of AI tools, ensuring consistency and accountability in contract management processes. Step 7 Train and Empower Your Teams: Equip your teams with the skills and knowledge they need to use AI tools effectively. Conduct hands-on training sessions to familiarise users with the platform’s features and functionalities. Create a feedback loop to gather insights from your team, allowing for continuous improvement of the system. Avoid change resistance by using change management methodologies, as this will foster trust in the technology and drive successful adoption. Step 8 Ensure Ethical and Secure Use of AI: Tools Promote transparency and integrity in the use of AI-driven contract management. Legal teams should have the ability to filter sensitive information, secure data within private cloud environments, and trace data back to its source when needed. By prioritising data security and ethical AI practices, organisations can build trust and mitigate potential risks. With the right tools, training, and oversight, AI can become a powerful ally in achieving operational excellence as well as reducing costs and risk. Overcoming the Technical & Human Challenges While the benefits are compelling, implementing AI in contract management comes with some unique challenges which need to be managed by your leadership and contract teams: Data Security Concerns: Uploading sensitive contracts to cloud-based platforms risks data breaches and phishing attacks. Integration Complexities: Incorporating AI tools into existing systems requires careful planning to avoid disruptions and downtime. Change Fatigue & Resistance: Training employees to use new technologies can be time-intensive and costly. There is a natural resistance to change, the dynamics of which are often overlooked and ignored, even though these risks are often a major cause of project failure. Reliance on Generic Models: Off-the-shelf AI models may not fully align with your needs without detailed customisation. To address these challenges, businesses should partner with experienced providers who specialise in delivering tailored AI-driven solutions for contract lifecycle management. Case Study 1: The CRM That Nobody Used A mid-sized company invests £50,000 in a cutting-edge Customer Relationship Management (CRM) system, hoping to streamline customer interactions, automate follow-ups, and boost sales performance. The leadership expects this software to increase efficiency and revenue. However, after six months: Sales teams continue using spreadsheets because they find the CRM complicated. Managers struggle to generate reports because the system wasn’t set up properly. Customer data is inconsistent, leading to missed opportunities. The Result: The software becomes an expensive shelf-ware — a wasted investment that adds no value because the employees never fully adopted it. Case Study 2: Using Contract Management Experts to Set Up, Customise and Provide Training If the previous company had invested in professional services alongside the software, the outcome would have been very different. A team of CMaaS experts would: Train employees to ensure adoption and confidence in using the system. Customise the software to fit business needs, eliminating frustrations. Provide ongoing support, so issues don’t lead to abandonment. Generate workflows and governance for upward communication and visibility of adherence. The Result: A fully customised CRM that significantly improves the Contract Management lifecycle, leading to: more efficient workflows, more time for the contract team to spend on higher value work, automated tasks and event notifications, and real-time analytics. With full utilisation and efficiency, the software delivers real ROI, making it a strategic investment instead of a sunk cost. Summary AI is reshaping the way organisations approach contract lifecycle management by automating processes, enhancing compliance, reducing risks, and improving visibility into contractual obligations. From data extraction to risk analysis, AI-powered tools are empowering legal teams with actionable insights while driving operational efficiency. However, successful implementation requires overcoming challenges such as data security concerns and integration complexities. By choosing the right solutions, tailored to their needs — and partnering with experts like Cambridge Management Consulting — businesses can overcome the challenges and unlock the full potential of AI-based contract management. A Summary of Key Benefits Manage the entire lifecycle of supplier management on a single integrated platform Stop value leakage: as much as 20% of Annual Contract Value (ACV) Reduce on-going governance and application support and maintenance expenses by up to 60% Deliver a higher level of service to your end-user community. Speed without compromise: accomplish more in less time with automation capabilities Smarter contracts allow you to leverage analytics while you negotiate Manage and reduce risk at every step of the contract lifecycle Up to 90% reduction in creating first drafts Reduction in CLM costs and extraction costs How we Can Help Cambridge Management Consulting stands at the forefront of delivering innovative AI-powered solutions for contract lifecycle management. With specialised teams in both AI and Contract Management, we are well-placed to design and manage your transition with minimal disruption to operations. We have already worked with many public and private organisations, during due diligence, deal negotiation, TSAs, and exit phases; rescuing millions in contract management issues. Use the contact form below to send your queries to Darren Sheppard , Senior Partner for Contract Management. Go to our Contract Management Service Page
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