Jeff Owen

Managing Partner - Business Transformation

A highly-experienced COO/Operations Director, board member, and consultant in the Telco sector, Jeff holds an impressive track record of creating scalable operational infrastructure to drive profit from commercial activities with Six Sigma methodologies. Jeff has spent more than 30 years in the telecommunications and technology industries, in a career spanning EMEA and the Far East. Jeff has held both technical and senior management (Operations Director and Chief Operations Officer) responsibilities in Telecoms Equipment Manufacture (Nortel), Fixed Line Carrier (Colt Telecommunications), Virtual Network Operator (GTT) and Ring Back Tone Service Provider to Mobile Operators in Europe (Muzicall).


In 2004, Jeff took a 12-month sabatical, spending time in the rainforest in Borneo working with the Orangutan Foundation and WWF in Lombok.


Outside work, Jeff enjoys playing golf, tennis, and cycling, as well as spending time with his family.

Industry insights


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by Greg Mook • 7 October 2026
Greg Mook sets out the ten capabilities communications providers need for effective compliance, from business accountability to delivery-chain assurance | READ FULL ARTICLE
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24 September 2026
Cambridge Management Consulting has achieved Certified B Corporation status, validating its commitment to responsible business and long-term stakeholder value | READ THE FULL PRESS RELEASE
A neon wireframe view of a city with roads and bridges.
by Paul Brooker • 15 September 2026
Sales Transformation | Manual workarounds and fragmented systems are costing telecom operators revenue and margin. Discover how to remove the Complexity Tax and unlock value | READ FULL ARTICLE NOW
A long  bank of solar panels in a field at dusk
by Scott Armstrong • 4 August 2026
ESOS Phase 4 isn't just compliance. Scott Armstrong explains why cheap audits cost more long-term, and how to treat Phase 4 as a strategic energy opportunity | READ FULL ARTICLE
Neon waves and lines with overlay of white plus signs, some dissolving away
by Jason Jennings • 14 July 2026
Procurement | Most organisations are sitting on 3–8 per cent of recoverable third-party spend. Here's where AI-powered spend analysis finds it — and how CFOs can act without cutting into operations | READ FULL ARTICLE
Three interlocked rings, silver, on a back background.
by Ruth Redding • 9 July 2026
Leadership & Change | Ruth Redding on why transformation and AI programmes fail without genuine adoption, and how leaders can build 'Adoption Insurance' into change from day one | READ FULL ARTICLE
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